Delivery & Returns
Shipping in the UK
Below £100 – standard £12 delivery
£100 and over – free delivery
Returns & Replacements
How do I return my order for an exchange/refund?
Please fill in the returns form which was sent with your order. All returns must be unused and all original packaging must be included. All returned items are inspected for use/damage.
- Refunds will only be given within 7 days of receipt of order
- Exchanges will only be given within 14 days of receipt of order
- A 20% restocking charge will apply to all orders.
All return postage is payable by the purchaser unless the items are faulty.
Where do I send my return to?
Please send all returns by recorded delivery to the following address...
- ESC Brass
1A Shandon Crescent
How long will it take for my order to be refunded/exchanged?
We will always aim to process refunds within 3 days of receiving the stock. Exchanges will take between 1-3 days to be dispatched. Please note it may take your bank up to 5 days to credit any refunds.